We invite you to complete the following satisfaction survey. Your participation will allow us to better serve you in the future.
1) Which Metro Imaging office did you go to for your exam?
South County
West County
North County
St. Peters
Richmond Heights
2) What type of exam did you have?
MRI
CT Scan
Ultrasound
Digital Mammogram
X-Ray
Other
3) Why did you go to Metro Imaging for your exam? (You may select more than one.)
I have been to Metro Imaging before.
I wanted OnSite Results.
I requested that my exam be performed at Metro Imaging.
The physician’s office that ordered my exam recommended Metro Imaging.
My physician’s office gave me a choice of providers and I chose Metro Imaging.
A friend or relative recommended Metro Imaging to me.
I chose Metro Imaging from my insurance plan listing.
I heard a radio commercial for Metro Imaging.
I saw a TV commercial for Metro Imaging.
Other (specify:)
4) Was our office pleasant and comfortable?
Yes
No
5) Was our receptionist friendly and courteous?
Yes
No
6) Was your registration handled efficiently?
Yes
No
7) If you had a prearranged appointment time, were you called for your exam in a timely manner?
Yes
No
N/A
8) If you had to wait more than ten minutes beyond your appointment time, were you given an explanation for the delay?
Yes
No
N/A
9) Was the technologist who performed your exam compassionate and caring?
Yes
No
10) Did the technologist explain the procedure to you prior to your exam?
Yes
No
11) If you had specific questions about your exam, were they answered to your satisfaction?
Yes
No
N/A
12) Do you feel your exam was performed in a professional manner?
Yes
No
13) If you chose to receive OnSite Results:
Were your results given to you in a timely manner?
Yes
No
Did you understand your results?
Yes
No
Did receiving OnSite Results relieve your anxiety?
Yes
No
14) Were you satisfied with the overall care you received at Metro Imaging?
Yes
No
15) We welcome your comments or suggestions. (Optional)
16) Please provide us with your name, email address and phone number. (Optional)