Patient Satisfaction Survey

We invite you to complete the following satisfaction survey. Your participation will allow us to better serve you in the future.

01) Which Metro Imaging office did you go to for your exam?
02) What type of exam did you have?
03) Why did you go to Metro Imaging for your exam?

You may select more than one:

04) Did you see the estimated cost of your exam on our website prior to your appointment?
05) Was our office pleasant and comfortable?
06) Please list the name of the receptionist who assisted you at our front desk, which can be found on your OnSite Results sheet.
07) Was our receptionist friendly and courteous?
08) Was your registration handled efficiently?
09) If you had a prearranged appointment time, were you called for your exam in a timely manner?
10) If you had to wait more than ten minutes beyond your appointment time, were you given an explanation for the delay?
11) Please list the name of the technologist who performed your exam, which can be found on your OnSite Results sheet.
12) Was the technologist professional and caring?
13) How well did the technologist explain the procedure to you prior to your exam?
14) If you chose to receive OnSite Results, were your results given to you in a timely manner?
15) If you chose to receive OnSite Results, did you understand your results?
16) Do you think OnSite Results is a valuable service?
17) Were you satisfied with the overall care you received at Metro Imaging?
18) Please provide us with your name, email address & phone number so we can address your questions and concerns. (Optional)

By selecting "Yes" below, I authorize Metro Imaging to share my feedback (without my name or contact information) on the Metro Imaging website, on Metro Imaging's Facebook page, and as part of Metro Imaging's educational, marketing, and advertising campaigns. I understand that this authorization is not required in order to provide survey feedback, and that any such use will be without compensation, but greatly appreciated.

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Our Patients Tell Our Story Best

I am going to contact my physician and tell him to start referring patients to Metro. Since many people now have high deductibles, the cost for my exam was 1/3 the cost of just the technical component at the hospital. And I was offered a 40% discount if I paid at the point of service. I also didn't have the issue of parking and waiting like I have experienced in the past with hospital based radiology departments.

- West County Patient

I could not have had a better experience today. I came in to your center extremely nervous, and your staff made me feel like family before I left. This was such a pleasant experience; I have already told a dozen of my co-workers to visit your location if they ever need your services.

- South County Patient

I only go to Metro Imaging, even when the doctor wants me to go to his or her radiology department. Onsite results plus VIP service are prime reasons why I always come to Metro imaging for my radiology tests.

- North County Patient

I had been having my mammograms at a hospital for 20 yrs & decided to go to your facility this time since you are doing 3D at no additional cost to the patient. I am so glad I chose Metro Imaging.

- St. Peters Patient

It was a great experience. I was there for a routine x-ray and didn't have an appointment. I was only there about 35 minutes, what a pleasant alternative to going to the hospital for an x-ray, not to mention the cost savings! I will always choose Metro Imaging over the hospital.

- Richmond Heights Patient

Metro does an EXCELLENT job. I will never return to the hospital-based system again. I recommend Metro to all of my friends.

- St. Peters Patient

I have been in medicine for over 20 years and I have never seen or used a better facility. Efficient, professional, courteous, lower cost – better than any hospital I have seen, and I have used all in the County area as a patient and physician. I have sent my patients to several facilities, outpatient and hospital, nothing better. So all in all, Metro is the best in town for certain.

- West County Patient

OnSite Results eliminates what could be days of uncertainty while waiting for a follow-up from a physician. I received my results within minutes of finishing the exam.

- Richmond Heights Patient

Metro Imaging provides professional diagnostic imaging services in a convenient, service-oriented setting. Metro Imaging has been the model for outpatient imaging in the greater St. Louis area since 1994. Our five locations feature state-of-the-art technology, a friendly and caring staff, easy parking and a warm, upscale environment. With our exclusive OnSite Results, the choice is yours and the results are now.