Terms of Use

Last Updated: December 14, 2015

I. INTRODUCTION

These Terms of Use (“TOU”) set forth the terms on which Metro Imaging, LLC (“Metro Imaging,” “we,” or “us”) makes available the Metro Imaging website. Your access to and use of the website is also subject to our Privacy Policy located at https://www.metroimaging.org/privacy-policy. Please read these TOU carefully. By accessing or using the website, whether on a computer, a mobile phone, or from any other device, you consent to our Privacy Policy and acknowledge that you have read, understand, and agree to be legally bound by these TOU.

II. IMPORTANT NOTICES AND DISCLAIMERS

Medical Emergencies. Metro Imaging uses reasonable efforts to respond promptly to all inquiries during normal business hours. If you are experiencing a medical emergency or require urgent care, please dial 911 immediately or go to the nearest emergency department or urgent care facility. For inquiries not related to imaging services provided by Metro Imaging, please contact your primary care physician’s office.

Website Information. The information contained on the website is intended for a general audience, and may not apply to your particular situation. Nothing contained on this website is intended or should be construed as medical advice, diagnosis, or treatment. You should not use this website as a substitute for your supervising physician’s advice.

Communicating with Us. There are multiple ways to communicate with Metro Imaging, including through the website and using the phone numbers listed for each of our locations. Communicating with us does not, in and of itself, establish a physician-patient relationship. You acknowledge that phone, data, text messaging, and other fees and charges may apply, depending on your particular device and service plan. You are solely responsible for those fees and charges.

Communication Preferences. You may be asked to express your communication preferences on the website, such as the ability to receive appointment reminders or other notifications by phone, email, text message, or other means. Although we strive to honor your communication preferences, we reserve the right to communicate with you by other means using the information that we have on file, consistent with our obligations under applicable law.

Links to Third Party Sites. The website may contain links to Internet or mobile sites not owned or operated by Metro Imaging, including to our online payment processing services provider, to sites featuring organizations, services or news that may be of interest, and to pages that we maintain on Facebook or other social media platforms. The inclusion of these links should not be construed as an affiliation, sponsorship or endorsement. When you access a third party Internet or mobile site, you do so at your own risk. We assume no responsibility or liability for any information, products or services available on or through any third party Internet or mobile site, or for any actions taken by you or others in connection therewith.

DISCLAIMER. THE WEBSITE, IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, AND ALL USE OF THE WEBSITE IS “AT YOUR OWN RISK.” METRO IMAGING MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, REGARDING THE WEBSITE, AND EXPRESSLY DISCLAIMS ANY WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. METRO IMAGING DOES NOT REPRESENT OR WARRANT THAT USE OF THE WEBSITE WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT INFORMATION CONTAINED ON THE WEBSITE WILL BE ACCURATE, COMPLETE OR UP-TO-DATE.

III. ACCEPTABLE USE OF WEBSITE

Permitted Use. The website is made available for your personal, non-commercial use to learn about Metro Imaging and the services we offer, and to use the exam pre-registration, patient satisfaction survey, and other functionality that we make available from time to time, in our sole discretion. We grant you a personal, non-exclusive, non-transferable license to access and use the website in furtherance of the foregoing, and for no other purpose.

Additional Terms and Conditions. Certain features of this website, such as Metro Imaging’s cost estimator tool, may be subject to additional terms and conditions that we post on the website or otherwise make available to you. By accessing or using those features, you agree to be bound by the additional terms and conditions, including any posted requirements, restrictions, and disclaimers, all of which supplement (but do not replace) these TOU.

Prohibited Activities. You may not, and agree that you will not, access or use the website: (i) to submit information that is intentionally or knowingly false, misleading or inaccurate; (ii) for advertising, promotional, data aggregation, or other commercial purposes; (iii) to impersonate a representative of Metro Imaging, a physician, a patient, or any other person or entity; (iv) to transmit “spam” or other unsolicited mass mailings or communications; (v) via automated means, including but not limited to scripts, spiders, robots, crawlers, or data mining tools; (vi) to gain unauthorized access to any networks, equipment, software or data; (vii) to engage in any activity that is illegal, unsafe, harassing, offensive, obscene, discriminatory, invasive of another's privacy, or endangering of minors in any way; (viii) to engage in any activity that disrupts, diminishes the quality of, interferes with the performance of, or impairs the functionality of the website; (ix) to infringe, misappropriate, or violate the copyrights, trademarks, trade secrets, patents, or other intellectual property or proprietary rights, rights of privacy or publicity, or other rights of any person or entity; or (x) to violate any contractual, fiduciary or other legal duty or obligation. We reserve the right to terminate your use of the website if you violate these TOU or use the website in a manner for which it is not intended to be used, and to report to appropriate law enforcement, governmental authorities and other third parties any activities that we, in good faith, believe to be harmful or unlawful, with or without providing notice to you.

Restricted Areas. Certain areas of this website are private. You may not access or use any private or restricted-access areas unless expressly authorized by Metro Imaging. Your login credentials for accessing private and restricted-access areas of the website may be used by you only, and may not be shared with any other individuals. You are solely responsible for selecting, changing, and maintaining the security of your login credentials and account information, and for all activity that occurs under your account. You agree to notify us immediately if you suspect any unauthorized use of your account or access to your login credentials.

Indemnification. You agree to indemnify, defend and hold Metro Imaging harmless from and against any and all claims, demands, actions, damages, liabilities, losses, fines, penalties, judgments, awards, settlements, costs and expenses (including reasonable attorneys’ fees and legal costs) arising out of or resulting in whole or in part from your violation of these TOU, your misuse of the website, your actual or alleged violation of any applicable law or the rights of another person or entity, and/or any claim or allegation that we are jointly, severally, contributorily or vicariously liable or otherwise responsible, in whole or in part, in connection therewith.

IV. CHANGES TO THESE TERMS OF USE

We reserve the right to amend these TOU from time to time, in our sole discretion, including without limitation as necessary to comply with applicable law. Any such amendments will be effective when posted by us on the website or otherwise made available to you.

V. PROPRIETARY RIGHTS

Metro Imaging and its suppliers reserve all right, title and interest in and to the website, including without limitation all domains and sub-domains, the design, layout, graphics, content, programming and “look and feel,” all databases, information and compilations of information, and all copyrights, trademarks, service marks, goodwill, and other intellectual property rights. From time to time, you may provide us with suggestions, ideas or other feedback concerning the website or our services. By providing feedback, you authorize us to use, disclose and otherwise act on (or choose not to act on) such feedback without compensation to you or proprietary, confidentiality or other restrictions of any kind.

VI. LIMITATIONS ON LIABILITY

IN NO EVENT WILL METRO IMAGING BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, EXEMPLARY, PUNITIVE, OR SIMILAR DAMAGES ARISING OUT OF OR RELATED TO THESE TOU, THE PRIVACY POLICY, THE WEBSITE, OR ANY DECISION MADE OR ACTION TAKEN BY YOU IN RELIANCE THEREON. THE TOTAL CUMULATIVE LIABILITY OF METRO IMAGING ARISING OUT OF AND RELATED TO THESE TOU, THE PRIVACY POLICY, THE WEBSITE, AND ANY DECISION MADE OR ACTION TAKEN BY YOU IN RELIANCE THEREON WILL NOT EXCEED THE GREATER OF THE FEES (IF ANY) PAID BY YOU TO METRO IMAGING TO ACCESS AND USE THE WEBSITE IN THE THREE MONTHS PRIOR TO THE ACCRUAL OF THE FIRST SUCH CLAIM OR ONE DOLLAR ($1). THE LIMITATIONS ON LIABILITY IN THIS SECTION WILL APPLY TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW, REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, INDEMNITY OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE EXISTENCE OF MORE THAN ONE CLAIM OR SUIT WILL NOT EXPAND THIS LIMITATION. THESE LIMITATIONS ON LIABILITY ARE AN ESSENTIAL PART OF THESE TOU, AND WILL BE VALID AND BINDING EVEN IF ANY REMEDY IS DEEMED TO FAIL OF ITS ESSENTIAL PURPOSE.

Some jurisdictions do not permit the disclaimer of certain warranties or limitations on certain liabilities. If you reside in such a jurisdiction, you may have additional legal rights that cannot be disclaimed by contract, and the disclaimers and limitations on liability in these TOU will apply only to the extent permitted under applicable law.

VII. MISCELLANEOUS

Governing Law. The website is hosted and operated in the United States of America. These TOU and the relationship between you and us relating to your access to and use of the website will be governed by and interpreted for all purposes in accordance with the laws of the State of Missouri, USA, without reference to any conflict of laws principles that would require the application of the laws of a different jurisdiction.

Jurisdiction and Venue. Any dispute, action or proceeding arising out of or related to these TOU, the Privacy Policy or the website will be commenced in the state courts of St. Louis County, Missouri or, if proper and exclusive subject matter jurisdiction exists, the U.S. District Court for the Eastern District of Missouri. You hereby consent to the exclusive personal jurisdiction and venue of such courts and waive any objections thereto, including without limitation any objection based on forum non conveniens; provided, however, the foregoing will not prevent Metro Imaging from seeking temporary or permanent injunctive or other equitable relief or compelling your indemnification obligations in any court of competent jurisdiction.

Notices. All notices under these TOU will be in writing, and will be delivered either personally or by postage prepaid registered or certified mail, return receipt requested. Notices to you may be delivered to the most current address on file. Notices to us should be directed to the attention of our Chief Executive Officer at our then-current administrative offices address.

Assignment. You may not assign or transfer these TOU, or any rights or duties hereunder, in whole or in part, without our prior written consent. Any attempted assignment or transfer in violation of the foregoing will be null and void from the beginning and without effect. We may assign or transfer these TOU and our rights and duties hereunder, in whole or in part, with or without notice to you, including to an affiliate or to a successor in connection with our merger, acquisition, corporate reorganization, or sale of all or substantially all of our business or assets.

Third Party Beneficiaries. The disclaimers, limitations on liability and indemnification protections for Metro Imaging in these TOU are intended and will be construed to extend to Metro Imaging, its directors, officers, members, employees, agents and affiliates. All references to us in connection therewith will be deemed to include such persons and entities as third party beneficiaries entitled to accept all benefits afforded thereby. Subject to the foregoing, nothing in these TOU, express or implied, is intended or will be construed to give any third party any rights or remedies under or by reason of these TOU.

Interpretation. If any provision of these TOU is determined to be unenforceable under applicable law, such provision will be interpreted or amended by a court of competent jurisdiction to accomplish the objectives of such provision to the greatest extent possible under applicable law, or severed from these TOU if such interpretation or amendment is not possible, and the remaining provisions of these TOU will continue in full force and effect. The captions and section headings in these TOU are for reference purposes only, and will not affect the meaning or interpretation of these TOU. The term “including” means “including without limitation.” The terms “herein,” “hereunder,” “hereto,” “hereof,” and similar variations refer to these TOU as a whole, rather than to any particular section.

Amendment; Waiver. Excluding our right to post updates to these TOU from time to time in our sole discretion, as set forth above, any amendment to these TOU or waiver of any obligation, right or remedy hereunder must be in writing and signed by an authorized representative of each party.

Entire Agreement. These TOU (as amended) set forth the entire agreement of the parties and supersede all prior and contemporaneous agreements and understandings, whether written or oral, concerning the subject matter hereof. Any conflicting or supplementary terms proposed by you in any email, attachment or other writing will not be binding on us, and are hereby objected to and expressly rejected.

© 2015 Metro Imaging, LLC. "Metro Imaging," the Metro Imaging logo, "OnSite Results," the OnSite Results logo, "Professional with a Personal Touch," and "The Choice is Yours. The Results are Now." are service marks of Metro Imaging, LLC. All rights reserved.

Our Patients Tell Our Story Best

I am going to contact my physician and tell him to start referring patients to Metro. Since many people now have high deductibles, the cost for my exam was 1/3 the cost of just the technical component at the hospital. And I was offered a 40% discount if I paid at the point of service. I also didn't have the issue of parking and waiting like I have experienced in the past with hospital based radiology departments.

- West County Patient

I could not have had a better experience today. I came in to your center extremely nervous, and your staff made me feel like family before I left. This was such a pleasant experience; I have already told a dozen of my co-workers to visit your location if they ever need your services.

- South County Patient

I only go to Metro Imaging, even when the doctor wants me to go to his or her radiology department. Onsite results plus VIP service are prime reasons why I always come to Metro imaging for my radiology tests.

- North County Patient

I had been having my mammograms at a hospital for 20 yrs & decided to go to your facility this time since you are doing 3D at no additional cost to the patient. I am so glad I chose Metro Imaging.

- St. Peters Patient

It was a great experience. I was there for a routine x-ray and didn't have an appointment. I was only there about 35 minutes, what a pleasant alternative to going to the hospital for an x-ray, not to mention the cost savings! I will always choose Metro Imaging over the hospital.

- Richmond Heights Patient

Metro does an EXCELLENT job. I will never return to the hospital-based system again. I recommend Metro to all of my friends.

- St. Peters Patient

I have been in medicine for over 20 years and I have never seen or used a better facility. Efficient, professional, courteous, lower cost – better than any hospital I have seen, and I have used all in the County area as a patient and physician. I have sent my patients to several facilities, outpatient and hospital, nothing better. So all in all, Metro is the best in town for certain.

- West County Patient

OnSite Results eliminates what could be days of uncertainty while waiting for a follow-up from a physician. I received my results within minutes of finishing the exam.

- Richmond Heights Patient

Metro Imaging provides professional diagnostic imaging services in a convenient, service-oriented setting. Metro Imaging has been the model for outpatient imaging in the greater St. Louis area since 1994. Our five locations feature state-of-the-art technology, a friendly and caring staff, easy parking and a warm, upscale environment. With our exclusive OnSite Results, the choice is yours and the results are now.